Manage customer payments inside support tickets and emails.
The ChargeDesk extension for Chrome is a powerful new tool which enables you to contextually manage your customers wherever you are on the web. Customers can be tagged with their payment information (such as most recent or total charges) as well as managed inside popular helpdesk and email clients.
With the ChargeDesk application you can refund any charge right inside Chrome. Partial and full refunds are supported. Refunds a processed immediately and you will receive feedback on their success. Once a charge is refunded it will show as such inside Chrome.
Search your Entire Billing History
You can search for the last 4 digits of a credit card, by email address, customer name, username and more. This allows you to immediately find specific charges for a customer without spending time hunting through multiple systems.
Integrated with your Helpdesk
ChargeDesk automatically detects many popular helpdesks and will contextually display information about the user or ticket you are viewing. You'll be able to refund charges, cancel subscriptions and create new charges for a customer right inside your helpdesk.
Customized for your Workflow
When embedded in a helpdesk or email client, the extension has been customised to appear and work as if it was a native application. We'll figure out which customer you are talking to and show their payment information next to your conversation.
Security is a key feature of ChargeDesk. We've spent countless hours hardening our systems and ensuring we use advanced, strong encryption wherever possible. We encrypt data both in transit and while it is stored on our servers. We support 2 factor authentication on any account. Read more about ChargeDesk Security.
Any active subscription will have a button that allows you to cancel it immediately inside Chrome. Customer and subscription details update in real time so you are never working with stale or out-of-date information.
Create New Charges
You can use ChargeDesk to create new charges on cards on file for your customers inside Chrome. This will be processed immediately on your payment gateway and you can download a tax invoice to send as a record to a customer.
Your Billing Support Toolbox
The ChargeDesk Chrome extension lets you see and manage your customers on any web page. A subtle badge in your browser window will show how many customers are on a page. Clicking on this icon will open a panel allowing you to manage these customers.
Show Key Customer Information
We can automatically tag any customer that appears on a web page you are visiting. You can show the total revenue received, most recent payment or most recent payment date. This will even work inside your own internal web-based admin systems!
Use Multiple Gateways
With ChargeDesk you can connect multiple payment gateways to the one account. This means that if you have, say, customers in both Stripe and PayPal, you can manage them all inside Chrome. This happens transparently, so you can refund charges, manage subscriptions or create new charges for customers without needing to know which gateway they are supported through.
Your first 14 days of using ChargeDesk are free of charge! This allows you to test the service and in the (incredibly unlikely) case you find it's not for you, you pay nothing. Review full pricing information.