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Gateway Feature Matrix

Common Agent Facing Features Supported By
Quickly view and manage your customer's entire billing history All Gateways
Manage customers inside your helpdesk All Gateways
Manage customers inside your backend admin system All Gateways
Manage customers on any web page with our Chrome extension All Gateways
Manage customers on your mobile device All Gateways
Control access levels for support agents (e.g. set some agents to read-only) All Gateways
Log every action performed for a support agent All Gateways
Log reason codes for refunds and cancellations All Gateways
View activity by other agents on a charge, subscription or customer All Gateways
Common Customer Facing Features Supported By
Embed billing history on your site All Gateways
Generate automatic billing support pages All Gateways
Send customized email receipts All Gateways
Attach PDF tax invoices to receipts All Gateways
Show tax information based on your customer's country (VAT & GST compliant) All Gateways
Allow customers to update their own invoice details (e.g. to add their Tax ID) All Gateways
Notify customers for important events such as refunds or payment failures (dunning) All Gateways
Common Admin Facing Features Supported By
Generate reports on agent activity, email delivery, tax summaries and more All Gateways
Programmatically trigger actions or update data using the ChargeDesk API All Gateways
Receive webhooks for events processed by ChargeDesk All Gateways
Use our powerful admin system to configure almost every detail of your customer's and agent's experience using ChargeDesk All Gateways
Charge Features Supported Gateways
Refund Charges Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI, Payments MB, Shopify, Square, GoCardless and Custom
Capture Charges Stripe, Braintree, Authorize.Net and Custom
Edit Charge Record Stripe, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI and Payments MB
Send Payment Requests Reminders Stripe, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI and Payments MB
Manually Email Receipts & Notifications Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI, Payments MB, Shopify, Square, GoCardless and Custom
Stop Collection on Unpaid Invoices Stripe and Recurly
Retry Failed Charges Stripe, Braintree and Recurly
Change Product Price Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI, Payments MB, Shopify, Square, GoCardless and Custom
Charge Transactions Recurly
Subscription Features Supported Gateways
Cancel Subscriptions Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI, Payments MB, Square, GoCardless and Custom
Cancel Subscriptions (on Date) Stripe
Cancel Subscriptions Immediately (Terminate) Stripe, Braintree, Recurly, Zuora, Chargify and Custom
Refund Charges on Subscription Termination Stripe, Braintree, Recurly and Custom
Suspend/Pause Subscriptions Stripe, WooCommerce, PayPal, Recurly, GoCardless and Custom
Reactivate Subscriptions Stripe, WooCommerce, PayPal, Recurly, Zuora, Chargify, GoCardless and Custom
Automatically Reactivate Subscriptions Stripe
Apply Coupons to Subscription Stripe, Braintree and Recurly
Edit Subscription Plans Stripe, Braintree, Recurly and Custom
Prorate Subscription Changes Stripe and Braintree
Apply Multiple Plans to Subscription Stripe
Invoice Subscription Changes Immediately Stripe and Recurly
Edit Schedule Stripe
Set Subscriptions Start Date Stripe, PayPal and Authorize.Net
Change Product Price Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI, Payments MB, Shopify, Square and Custom
Apply Multiple Coupons at Once Braintree and Recurly
Suspend Cycles Recurly
Edit Subscription Billing Period Recurly
Customer Features Supported Gateways
Create a Charge on a Customer's Card Stripe, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI and Payments MB
Authorize a Charge on a Customer's Card Stripe, Braintree and Authorize.Net
Send Payment Requests Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, NMI, Shopify, Square, GoCardless and Custom
Edit Customer's Details Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI, Payments MB, Shopify, Square and GoCardless
Sync Edits with Payment Gateway Stripe, WooCommerce, Braintree, Recurly, Zuora and Chargify
Enter Card Details for Existing Customers Stripe, Braintree, Recurly, Authorize.Net and NMI
Apply Coupons to Customer Stripe and Recurly
Add and Edit Customer Credit Stripe
Retry Customer's Failed Payments Stripe
Apply Multiple Coupons at Once Recurly
Product Features Supported Gateways
Create New Products (Once-off) Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, NMI and Payments MB
Create New Products (Recurring) Stripe, PayPal, Braintree, Recurly, Authorize.Net, Zuora, NMI and Payments MB
Create Recurring Setup Amount Stripe, PayPal and Recurly
Charge Customer for a Product (Once-off) Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Chargify, NMI, Payments MB, Shopify, Square and GoCardless
Charge Customer for a Product (Recurring) Stripe, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI and Payments MB
Charge Recurring Coupon Stripe, Braintree and Recurly
Charge Recurring Setup Amount Stripe and PayPal
Charge One Off Edit Amount Stripe, PayPal, Braintree, Recurly, Authorize.Net, Chargify, NMI and Payments MB
Charge Recurring Edit Cycles Stripe, PayPal, Braintree, Recurly, Authorize.Net, NMI and Payments MB
Charge Recurring Edit Amount PayPal, Braintree, Recurly, Authorize.Net, NMI and Payments MB

If you'd like any more information on how any of these features work, please contact us and we'd be happy to help!